CozyWinters Contact Us Form

Step 1: To email us, please choose your "Inquiry Subject" from the dropdown below.


Step 2: Please complete the below form and we will respond as quickly as possible.

Required fields in bold

Subject: Order Change

Order Number:
Full Name:
Email Address:
Phone:
Your Message:

Step 2: Please complete the below form and we will respond as quickly as possible.

Required fields in bold

Subject: Order Error

Order Number:
Full Name:
Email Address:
Phone:
Your Message:

Step 2: Please complete the Returns Request Form below and we will respond as quickly as possible.

Not sure if you qualify for a return? Please read through the Return Policy first before filling out the form below.

Required fields in bold

Subject: Returns

Order Number:
Full Name:
Email Address:
Phone:
Check if you need to exchange an item
Reason for Return: (Please be specific)
Your Message:

Step 2: Please complete the below form and we will respond as quickly as possible.

Required fields in bold

Subject: Product Questions/Technical Support

Order Number: (if applicable)
Full Name:
Email Address:
Phone:
Your Message:

Step 2:

Click Here to >> Join our Affiliate Program Today! <<
  • FREE to join
  • 5% commission
  • 60 day cookie length
  • Industry high conversion rate
  • Events and promotion campaigns
  • Real time reporting & sales tracking
  • Dedicated affiliate manger to answer all questions

If you have any additional questions about our Affiliate Program, please complete the below form and we will respond as quickly as possible.

Required fields in bold

Subject: Affiliate Info

Full Name:
Email Address:
Phone:
Your Message:

Step 2: If you have a product or products you think would be a good fit to sell on CozyWinters.com, please complete the below form and we will respond as quickly as possible.

Required fields in bold

Subject: Product Sales Information Request

Full Name:
Email Address:
Phone:
Your Message:

Step 2: Please complete the below form and we will respond as quickly as possible.

Required fields in bold

Subject: Other

Order Number: (if applicable)
Full Name:
Email Address:
Phone:
Your Message:

Need to reach us by phone?

Phone: 1-800-340-1528
(non-toll free 916-933-6936)

  • To check the Status of an order, click here

  • To place an order by phone - press Option #1, for 24 hour/365 day service

  • Customer Service Hours: Monday - Friday, 8am to 5:00pm MST (Mountain Time), (10am to 7:00pm EST)

    Customer Service will be closed:
    • New Years Day
    • Memorial Day (Observed)
    • Fourth of July (Observed)
    • Labor Day (Observed)
    • Thanksgiving Day
    • Christmas Eve
    • Christmas Day

Fax: 916-933-4070

Warehouse Address:

    CozyWinters.com
    8256 Zionsville Rd
    Indianapolis, IN 46268
    U.S.A.

Billing Address: (No Shipments)

    CozyWinters.com
    4001 Juan Tabo Blvd NE
    Albuquerque, NM 87111
    U.S.A.